Privacy Policy

Online Identifiers and Website Telemetry Data:

When you access and interact with our Website, we collect certain online identifiers such as Cookie ID, IP address or similar unique online identifiers generated, advertising ID, tags (“Online Identifiers”).

Further, we will collect your behavioral information, which is collected indirectly by our external marketing tools, or analytic tools. This information includes the referring URL (that is, the webpage directing you to our website, and other websites you visited in the session), your interests in our competitors, the web page you visited when you tapped/clicked on our ad, how you interact with our webpage, time, duration of use, pages you have viewed on our website, activity logs, session recordings (“Telemetry Data”).

Online Identifiers and cookies are used, in particular, to operate the Website and enable its proper functionality, for security and fraud prevention purposes, debugging purposes and to resolve technical problems. For example, in order to automatically recognize you by the next time you enter the Website or to confirm you are a real person.

Online Identifiers and Website Telemetry Data are indirectly collected and processed by third-parties marketing and analytic tools, for analytic and marketing purposes. We process this data to understand how Visitors use our Website and to measure effectiveness of some marketing campaigns we run in order to track conversions, build targeted audience, and market our Services to people who have taken some action on the Website.

Online Identifiers which are collected through cookies we implement, which are strictly necessary for the proper and basic operation of the Website or fraud prevention will be processed based on our legitimate interest.

When we process your Website Telemetry Data for targeting and marketing purposes, we will obtain your consent through our cookie notice and consent management. You may withdraw consent at any time by using the cookie preference settings as available in the footer of the Website, or by managing opt-out through your browser or device.

Contact Information:

If you voluntarily contact us for support or other inquiries, join our waitlist, book a demo, or if you register to receive our newsletter (to the extent available), you will be required to provide us with certain information such as your name, email address, phone number, and additional information regarding your organization. In addition, you can choose to provide us with additional information as part of your correspondence with us, including the actual correspondences, call and video recordings (collectively “Contact Information”).

Book a demo: We will use your Contact Information to provide you with the demo services requested.

Account Information:

When you create an account and sign up for our Services you will be requested to provide us with certain information such as your contact information, phone number and additional information associated with your account, including your account credentials, including access logs (“Account Information“).

We use the Account Information to create your account, authentication, provide account management (including billing management), customer support and to provide the Services.

Further, your Account Information will be used to provide support services, if and to the extent applicable.

In addition, we use your email address to provide you with Direct Marketing communications.

We process your Account Information for account management purposes and providing support services, we do so in order to perform our contract with you.

When we process your email address in order to send you Direct Marketing, we do so based on our legitimate interest. You can opt-out at any time through the “unsubscribe” link within the email or by contacting us directly.

Once you choose to unsubscribe, we will further maintain a suppression file – meaning lists of applicable email addresses that have requested to opt-out, in order to ensure we comply with such preference and choice.

Platform Usage Data:

When you access to and interact with our platform and the Service therein, information regarding such use is automatically generated and collected, which may include the click stream within the platform, the time spent on each page or feature, activity logs, crash data and analytics, how often you use the Service, etc. (collectively “Platform Usage Data“).

Transaction Data:

While using the Services, we will process the transactions and related financial information made and provided by Customer and Customer’s Users.

Identification Information:

Supplemental documentation may be required by us to verify the identity of Customer’s directors, officers, or owners (who may be Customer’s Users), such as a copy of a government-issued identification card, number of shares, if applicable, or other documentation serving as proof of identity or. This includes any additional data sets Customer’s Users or Customer will choose to provide to us directly through our Know Your Customer (“KYC”) process.

(Collectively “Identification Information”).

We will use (and disclose as further detailed below) the Identification Information and KYC data, to facilitate, operate, and provide our Services, including determining your initial and continued eligibility to use our Services, and to assist in preventing fraud and other financial crimes.

Such information will also be used to comply with legal, regulatory, and other compliance-related requirements.

We will further use the Identification Information to support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error or any illegal or prohibited activity.

We will use the Identification Information to perform our contract and enable Customers to open an Account and proceed with payment services and payouts.

We use the information to prevent fraud and illegal financial crime under our legitimate interest, and as required under applicable laws as further detailed below.

Account Information:

Vendors and Payees will be able to access our platform through their dedicated account, whereby we will process such vendors contact details and account information such as email address and password used to create the account, as well as collect access logs (“Vendors Account Information“).

We use the Vendor Account Information to create your account, authentication, provide account management, support services and to provide the Services.

In addition, we use your email address to provide you with Direct Marketing communications.

When we process your Account Information for account management purposes and providing support services, we do so based on our legitimate interest.

When we process your email address in order to send you Direct Marketing, we do so based on our legitimate interest. You can opt-out at any time through the “unsubscribe” link within the email or by contacting us directly.

Once you choose to unsubscribe, we will further maintain a suppression file – meaning lists of applicable email addresses that have requested to opt-out, in order to ensure we comply with such preference and choice.

Platform Usage Data:

When you access to and interact with our platform and the Service therein, information regarding such use is automatically generated and collected, which may include the click stream within the platform, the time spent on each page or feature, activity logs, crash data and analytics, how often you use the platform, etc. (collectively “Platform Usage Data“).

Payment Information:

When using our platform, we will process certain information regarding the Vendors, such as (depending on the applicable vendor) Vendors’ user name, email address, physical addresses, phone number, VAT ID, Social Security Numbers or Tax Identification Number, bank account number, IBAN, SWIFT code (or alternatively, account details at payment processing services) and payment preferences. Supplemental documentation may be required by the Customers, such as a copy of Payee’s government-issued identification card, personal bank statements or other documentation serving as proof of identity or valid address. This includes any additional data you choose to provide to us directly, provided to us by the relevant Customer, banks, payment processing services, your representative, or that we may require.

We process the information as required by applicable laws and to ensure the Customer is able to use the services and conduct payments.

We will use the information to facilitate, operate, and provide our Services, such as facilitating payments, and to determine the initial and continued eligibility to use our Services, and to assist in preventing fraud and other financial crimes.

These data sets are processed by us as a processor on our Customer’s behalf, in accordance with their reasonable instructions in connection with the Services. Therefore, we rely on our Customer’s lawful basis for processing these data sets.

Other data sets are processed by us as a controller based on our legitimate interest.

KYV Data:

Prior to providing certain Services, if and to the extent available and applicable to Customer, our third party service providers might be required to obtain certain information about applicable Vendors from other external sources such as credit bureaus, financial institutions, debt collection agencies, etc. through background checks (and subsequent periodic follow-up soft pull checks) (each a “KYV Check”). Such KYV Check may, without limitation, and depending on the Vendor’s place of establishment, include a review of the following information: (i) credit history, including of a personal or business credit bureau data and score; (ii) criminal records; (iii) information that is publicly available about the Vendor; (iv) information obtained from third party service providers, including information derived or prepared by third-party data aggregation and analysis companies; and (vi) bankruptcy information (collectively “KYV Data“).

We process the KYV Data in order to enable the Customers to use the Services and the Payee or Vendor to receive payments.

Applicants Information:

When you apply for a job offer we post through our Website, we will process your CV (and the information included therein), as well as additional information such as your Contact Information, information regarding your education and skills, employment history, and your photo (to the extent provided by you).

Further, where required by law, we may process diversity and inclusion data regarding your candidacy, such as ethnicity, gender, or any disability. In addition, we may collect further information from public and online sources, referees, and former employers and combine such data with your other data.

(collectively “Recruitment Information”)

We will use Recruitment Information to process your job application and for our internal recruitment management purposes, for further recruitment steps (e.g., interview), and to enable us to comply with corporate governance and legal and regulatory requirements.

Following the completion of the recruitment process, we may further retain and store the Recruitment Information (including other interactions with us under such process) as part of our internal record keeping, including for legal defense from any future claim, as well as, where we find applicable and subject to applicable law requirements, to contact you in the future for other position we believe you qualify for.

If you are hired, your Recruitment Information will be kept on our HR systems as part of your employment and our corporate management.

We process Recruitment Information subject to our legitimate interest.

In some cases, for example, where we will ask you to provide health related information or diversity and inclusion data, we will process your such data based upon your consent. You may always withdraw consent at any time.

We will retain your data for records keeping and future defense from legal claims under our legitimate interest, or if you have provided consent to contact you in the future.

In order to provide the financial services we share certain information with our Financial Business Partners such as financial institutions (e.g., banks, credit bureaus, etc.), payment processors, collection agencies, etc. These Financial Business Partners will use the data to provide you with the services and as required under applicable laws or subject to their privacy policy and terms.

Such Financial Business Partners include, without limitation: AirWallex which is our payment processor and will process your Personal Data in accordance with its Privacy Policy available here and its jurisdiction-specific terms and conditions governing your relationship with AirWallex, which you will separately accept while onboarding.

We may share certain data when we believe it is appropriate to do so in order to comply with the law enforcement, governmental agencies or authorized third parties, or protect the rights, property, or our security, our Customer’s security, or the security of others.

We may disclose Personal Data to enforce our policies and agreements, as well as defend our rights, including the investigation of potential violations thereof, alleged illegal activity or any other activity that may expose us, you, or other users to legal liability, and solely to the extent required.

RIGHT TO OPT OUT OR WITHDRAW CONSENT UNDER THE EU, AND IN THE US THE RIGHT TO OPT OUT FROM:

(I) SELLING PERSONAL DATA;

(II) RIGHT TO OPT OUT FROM TARGETED ADVERTISING; AND

(III) RIGHT TO OPT OUT FROM PROFILING AND AUTOMATED DECISION MAKING

Direct Marketing: You have the right to opt-out from Direct Marketing, by unsubscribing through the email received.

Newsletter: you have the right to withdraw consent when you no longer wish to be in our newsletter list.

Cookies: you have the right to cease the performance of certain cookies for analytic and marketing purposes by submitting a DSR form here.

Sale of Personal Data for targeted advertising, monetary gain or profiling, or Share or Sale of Personal Information for analytic or marketing: If and to the extent applicable, you have the right to opt out of the sale of your Personal Data, for the purposes of targeted advertising, sale to a third party for monetary gain, analytic, etc. through the cooking setting on our website, available here.

Last, you are able to install privacy-controls in the browser’s settings to automatically signal the opt-out preference to all websites you visit (like the “Global Privacy Control”). We honor the Global Privacy Control, where applicable, subject to your jurisdiction, as a valid request to opt-out of the sharing of information linked to your browser.

Note you may have the right to authorize another person acting on your behalf to opt out (including by technical tools and opt out signals).