POLICY

Privacy Policy

We respect user privacy and carefully protect all personal data according to global privacy laws and best practices.
Last revised: Jan 1, 2024

MRKTER TECHNOLOGIES L.B.O. LTD PRIVACY POLICY

Mrkter Technologies L.B.O. Ltd (together with its affiliates companies – “Mrkter”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy aims to give you information on how we collect, store, use and discloses your personal data through your use of this website and what we do to ensure that it is kept private and secure.

We gather and process your personal information in accordance with this privacy notice and relevant data protection legislation. It is important that you read this privacy policy as it provides you with the necessary information regarding your rights and obligations and how and why we are using and processing your data. 

This policy is provided in a layered format so you can click through to the specific areas set out below. 

IMPORTANT INFORMATION AND WHO WE ARE

Mrkter Technologies L.B.O Ltd is a business that offers an operating system for marketing purposes, including payment services.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, maiden name, username or similar identifier, marital status, title, date of birth, gender.
  • Contact Data includes address, email address and telephone numbers.
  • Emergency Contact Data includes name, surname and contact details of emergency contact.
  • Marketing Data: includes your preferences in receiving marketing from us and our third parties.
  • Communication Data includes email conversations and the personal information that you might freely share with us in the communications.
  • Financial Data includes transaction and bank account details.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. 
  • Usage Data includes details of your use of this website such as traffic data and other communication data, and the resources that you access.

 HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

  • Information you give us. This is information (including Identity, Contact, and Marketing and Communications Data) you consent to giving us about you by filling in forms on the website, or by corresponding with us (for example, by email or chat). It includes information you provide when you register to use the website or any of our services.  If you contact us, we will keep a record of that correspondence. 
  • Automated technologies or interactions. As you interact with our website, we will automatically collect personal data, including Technical Data and Usage Data. about your equipment, browsing actions and patterns. We collect this data by using cookies, and other similar technologies. (Click here [LINK TO COOKIES]
  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below: 
  • Technical Data from the following parties:

analytics providers;

advertising networks; and

search information providers.

  • Contact, Financial and transaction data from providers of technical, payment and delivery services.
  • Identity and Contact Data from data brokers or aggregators
  • Identity and Contact Data from publicly available sources.

COOKIES

We use cookies and/or other tracking technologies to distinguish you from other users of the website and to remember your preferences. This helps us to provide you with a good experience when you use the website and also allows us to improve the website. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our cookie policy.

HOW WE USE YOUR PERSONAL DATA

We take your privacy very seriously. We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances: 

  • Where you have consented before the processing.
  • Where we need to perform a contract that we are about to enter or have entered with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • To provide you with technical support and assistance.
  • To send you transactional communications, notices, announcements, and additional information related to us or our website.
  • To develop and send you newsletters and information about our products and services by email, SMS, phone or otherwise
  • Where we need to comply with a legal or regulatory obligation. 

Click here [LINK TO GLOSSARY: LAWFUL BASIS] to find out more about the types of lawful basis that we will rely on to process your personal data. 

(v) To send you transactional communications, notices, announcements, and additional information related to us or our website;

(vi) To develop and send you newsletters and information about our products and services by email, SMS, phone or otherwise

(vii) Where we need to comply with a legal obligation.

DISCLOSURES OF YOUR PERSONAL DATA
We respect your privacy and will not disclose, share, rent, or sell your personal data to any third party, other than as permitted under this privacy policy.

In addition to using the information collected by us for the purposes described above, we may also share your personal data in the following cases:

Mrkter Personnel: Personal data that we collect and process may be transferred to or accessed by our personnel for the sole purpose of enabling the operation of the website and to contact you. Please note that all of our personnel that will have access to your personal data have an obligation of strict confidentiality with respect to such personal data.

Service Providers: We may share personal data with vendors, commercial software providers, consultants and data processors who perform services on our behalf, including without limitation, companies that provide analysis, messaging services and services which host our website. Please note that we collect, hold and manage your personal data through third parties’ cloud-based services, as reasonable for business purposes, which may be located in countries outside of your jurisdiction.

Professional advisers, We may share personal data with professional advisers, including lawyers, bankers, auditors and insurers based who provide consultancy, banking, legal, insurance and accounting services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

FOR HOW LONG WILL YOU RETAIN MY PERSONAL DATA?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights: 

[Request access to your personal data].

[Request correction of your personal data].

[Request erasure of your personal data].

[Object to processing of your personal data].

[Request restriction of processing your personal data].

[Request transfer of your personal data].

[Right to withdraw consent].

If you wish to exercise any of the rights set out above, please contact us at [email protected] 

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

CHANGES TO THIS PRIVACY POLICY

From time to time, we may update this policy. Changes to this policy will be made available on our website: www.payouts.com  We recommend that you check this policy regularly so that you are aware of any changes.

CONTACTING US

If you have any questions or concerns, or would like more detail about how we process your Personal Data, you can contact us at [email protected]

In addition, you always have the right to make a complaint at any time to a supervisory authority.

GLOSSARY

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: 

If you want us to establish the data’s accuracy.

Where our use of the data is unlawful but you do not want us to erase it.

Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. 

You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

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