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Preview
Voice · WhatsApp · Email
24/7
Reach vendors where they actually respond.
The platform's Digital Employees don't just send email. They call, message on WhatsApp, and email from real inboxes — choosing the channel and timing most likely to get a response, while strict guards keep outreach respectful and controllable.
Channels
Three channels, one AI workforce
Digital Employees reach vendors over outbound voice, interactive WhatsApp, and real email inboxes — picking the channel and timing most likely to get a reply.
Voice
ElevenLabs and Grok realtime voice place outbound calls to vendors over a Twilio PSTN bridge. Mid-call tools send a magic link or change a payment method on the spot, and post-call finalization returns a transcript, summary, and sentiment.
Agent roster
Working
R
Running
ReconcilerMatching 84 invoices · 3-way
P
Running
PayerReleasing batch · 248 vendors
C
Running
ChaserChasing 12 approvals · WhatsApp
Tasks completed today12,840
Send magic links as tappable interactive button messages, manage categorized templates, and auto-provision WhatsApp numbers per client via Twilio. WhatsApp Flows add structured in-chat steps, and kill-switch scoping enforces a per-client mute at send time.
Policy guardrail
Preview
Pay · Cedar Foods LLC
$4,200
$0Limit $10,000
Auto-approved · within policy
Auto-approved within policy98.2%
Each Digital Employee gets its own AgentMail inbox (name@agent.payouts.com), with threaded in-reply-to replies. Inbound attribution figures out which vendor a reply belongs to, a SendGrid fallback backs up delivery, and email-log views give a searchable history of every message.
24/7 activity
Uptime 99.99%
00:0006:0012:0018:0024:00
Actions / min1,240
Cross-channel control
Cross-channel control
A communication planner decides the best channel and timing, an omni-channel router recommends the best contact channel from responsiveness signals, and timezone-aware quiet hours prevent calls or messages outside local daytime. Master and per-channel kill-switches stop runaway messaging instantly, and a unified history brings outbound, inbound, and phone into one timeline.
Orchestrator
dispatching
AP
AR
Onboard
Approve
Payout
Match
What you get
Outreach that's respectful and controllable.
Reach vendors across voice, WhatsApp, and email — with quiet hours, kill-switches, and one unified history keeping every message accountable.
Timezone-aware quiet hours
Calls and messages stay within local daytime, based on the recipient's phone-country timezone.
Master kill-switches
Master and per-channel kill-switches stop any runaway AI messaging instantly.
Throughput · preview
tasks / hour
0tasks / hr now
Hours saved this week1,280
Omnichannel reach at a glance
Vendor outreach, on every channel
24/7always reachable
80%of outreach automated
5+tools per channel
100%messages logged
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+33 more
Unified communication history
Outbound, inbound, and phone come together in one searchable timeline.
Email suppression & fallback
A SendGrid fallback backs up delivery, while suppression honors bounces and opt-outs.
Why teams switch
Every message, on one timeline
Voice, WhatsApp, and email come together in one unified communication history — every outbound, inbound, and phone interaction, with quiet hours and kill-switches keeping outreach in your control.
Shared task queue · auto-dispatch
0 queued
- Reconcile AR ledger · USD
- Chase 8 overdue invoices
- Classify 142 transactions
- Onboard vendor · KYB
- Release SEPA batch · €1.2M
- Match 84 invoices · 3-way
- Post GL entries · period
- Flag 3 duplicate bills
- Agent · AP Waiting for work Idle
- Agent · AR Waiting for work Idle
- Agent · Ops Waiting for work Idle
48,200tasks automated
9,120hours saved
24/7always running
FAQ
Frequently asked questions
Everything you need to know about how Digital Employees reach vendors over voice, WhatsApp, and email — and the controls that keep outreach safe.
Still have questions?
Can the AI actually call vendors?
Yes. It places outbound voice calls using ElevenLabs and Grok realtime voice, bridged to real phone numbers via Twilio, and produces a transcript, summary, and sentiment afterward.
How does it know which vendor an email reply is from?
Inbound attribution resolves the vendor in order: tag, sender, thread, unique inbox name, then AI as a last resort, and finally clarify-and-park if still unsure.
Can I stop all AI messaging instantly?
Yes. Master and per-channel kill-switches halt outreach immediately, and per-client mutes are enforced at send time.
Will it message vendors in the middle of the night?
No. Timezone-aware quiet hours restrict calls and messages to local daytime based on the recipient's phone-country timezone.
Reach every vendor
on the right channel
AI voice, WhatsApp, and email outreach — with quiet hours, kill-switches, and one unified history. Talk to our team about your vendor communications.